General
Where is your business located?
Shanghai, China
Do you offer wholesale pricing?
Yes, contact us for details.
If You Are Business
If You Are Retail Customer
Can you provide worldwide shipping?
Yes, we offer worldwide shipping.
Do I qualify for free shipping?
Free Worldwide Shipping over $50.
How long does shipping take?
Shipping times vary depending on your location. Typically, it takes 5-12 business days for most destinations. You will receive a tracking number to monitor your shipment.
What are the shipping costs?
Shipping costs depend on the weight of the package and the destination. You can view the shipping cost during the checkout process before finalizing your order.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website's tracking page to monitor the status of your shipment.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. Once the order has been processed or shipped, we may not be able to make changes.
What is your return policy?
We offer a 15-day return policy on most items. If you are not satisfied with your purchase, you can return it within 15 days of receipt for a refund or exchange. Please refer to our return policy page for more details.
Do you offer wholesale pricing?
Yes, we offer competitive wholesale pricing for bulk orders. Please contact our sales team for more information and to discuss your requirements.
What currencies do you accept?
We accept payments in various currencies, depending on your location. The available currencies will be displayed at checkout.